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View our FAQs:
If you have a question regarding our Website Hosting & Management
services, please check our Frequently Asked Questions below. If there's not an answer to a related question here or in the DOC's below, please contact us
for further assistance.
- What's included with my Website Hosting & Management service plan?
Our Website Hosting & Management plans include us doing the server-side setup and front end design, maintenance and a weekly update of your website. We can also purchase and maintain your domain name (additional fees apply). Most plans have access to Webmail and FTP accounts so you can mail and manage files for your account. With us you'll never have to touch your website, so you have more time to focus on your business. Also, all Website Hosting & Management clients get a reduced rate on our Graphic Design services.
- Could you give me a cost estimate on the startup price for my website?
Absolutely! Our initial setup fee is $50 per website, and our Silver Monthly plan (recommended) starts at $60/month. If you don't have a domain name, one will have to be purchased. We work exclusively with NameSilo.com to provide our clients with affordable domain names. If applicable, the final price of your selected domain name(s) and any additional fees will be added to your first invoice, and recur annually for renewal. In total, the average cost estimate for a new startup website is $130 for the first month.
- I already have a domain name. How do I use it with your service?
If you currently have a domain name you'd like to use, it's simple. You will have to log in to the provider you purchased the name from and use their domain manager to change nameservers. Nameservers are basically what the domain name points to, and you'll have to enter our nameserver information in order to view your new site. Nameserver changes can take 24-72 hours to take full effect. More information and details on this are discussed during your consultation.
- How long will it take to get my new website online?
Providing our clients with a fast and reliable service is what we strive for. We can typically have your new website operational with a basic design within 24 hours. Further advanced design and consulting may take additional time, but is usually completed within 3-4 days.
- What do I put in, and when is my weekly update?
Your weekly update can contain any new information such as calendar updates, staff information, service price changes, etc. Basically any information needed on the website for the next week. If you don't have the need for a weekly update, we'll still keep in touch to make sure your website is always up to date. Your weekly update can be scheduled for your convenience, submitted through email, and is usually completed the same day, or within 24 hours.
Have a Problem?
View our DOCs:
View our Help Documents below to find articles on each topic related to our Website Hosting & Management services. If you can't find a related topic here or in the FAQ's above, please contact us
for further assistance.